Parking Patrol – Indigo Park Canada Inc – Winnipeg, MB

Indigo Canada is an industry leader and the most respected brand in parking and individual mobility, providing cutting-edge technology and innovation every step of the way. Our success comes from providing tailor-made, innovative solutions, first class customer service experience, continual evolution and an advanced vision of parking facilities. Active in 11 countries and with more than 2,000 employees in Canada, we are present in airports, hospitals, hotels, clinics, school boards and more! Indigo believes that its strength lies primarily with its employees and is committed to sharing its success and promoting team spirit with them.

WHY WORK FOR INDIGO PARK CANADA?

  • We believe in personal and professional development, which is why we take training seriously.
  • We are dedicated to investing the means and time to better develop our employees so that our team will meet and exceed client expectations.
  • We believe in recognizing and rewarding excellent performance
  • We believe in employee empowerment
  • We believe that diversity is a means for success

POSITION OVERVIEW:

We currently require a customer oriented individual to act as Mobile Ambassador. This position is responsible to patrol an assigned area to ensure public compliance with existing parking ordinance while maintaining a high level of professionalism.

Responsibilities:

  • Patrol properties to maintain safety
  • Maintain close communication with dispatch using two-way radio or cell phone
  • Relay information about incidents or emergencies to appropriate personnel
  • Write warnings and citations for illegally parked vehicles
  • Identify vehicles in violation of parking codes
  • Observe and report hazardous conditions such as missing traffic signs or street markings
  • Observe and report suspicious objects or vehicles
  • Monitor environmental conditions to detect possible hazards (ice, etc.)
  • Use hand-held device to enter and retrieve vehicle information
  • Investigate and answer complaints regarding contested parking citations
  • Prepare and maintain operational records ie: activity logs and contested citations
  • Collect coins from parking meters
  • Maintain assigned equipment
  • Perform simple vehicle maintenance, such as checking oil and report mechanical problems to Supervisor
  • Other duties as assigned

Qualifications:

  • Minimum 2-3 years customer service experience
  • Strong communication and interpersonal skills
  • Demonstrated problem solving skills
  • Able to maintain a professional demeanor in all situations
  • Able to work well in a team oriented environment
  • Able to work independently with minimal supervision
  • Able to work under pressure in a fast-paced environment
  • Strong attention to detail and good observational skills
  • Takes pride in maintaining a high standard of quality service
  • Accurate data entry skills

Must Have:

  • Valid class 5F Manitoba drivers license
  • Clean drivers abstract
  • Basic computer skills
  • Able to pass a criminal record check
  • Must be available 2pm – 10pm, Monday to Friday

Application deadline: 2020-09-28

Job Type: Full-time

Salary: $12.50 per hour

Experience:

  • customer service: 2 years (Required)

Licence:

  • Manitoba drivers (Required)

View Source