The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).
Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities.
An eligibility list may be created for similar positions and will remain in effect for 12 months.
The Ombudsman is an independent Officer of the Legislative Assembly with oversight responsibilities under The Ombudsman Act, The Freedom of Information and Protection of Privacy Act (FIPPA), The Personal Health Information Act (PHIA), and The Public Interest Disclosure (Whistleblower Protection) Act (PIDA). The Ombudsman investigates complaints from the public, or on his or her own initiative, and reviews administrative decision-makings in support of principles of fairness, openness, and accountability; investigates complaints or, on his or her own initiative, investigates any decision, act or omission relating to a matter of administration by provincial government departments, agencies, boards, commissions, municipalities and other public bodies; makes public reports when deemed in the public interest; and provides informational and educational services to the public, public bodies, and the Legislative Assembly.
Under the PIDA, the Ombudsman receives disclosures of wrongdoing involving significant and serious matters in or relating to the public service and receives complaints of reprisal from whistleblowers. As delegated by the Ombudsman, the investigator reviews public body PIDA procedures for compliance with the Act; conducts investigations into disclosures of wrong doing or reprisal; proposes to the Ombudsman recommendations for corrective action or administrative improvement arising from investigative findings; follows up on implementation of recommendations made; provides information, guidance and/or advice to public service employees, the public and designated officers regarding the Act. Delegated responsibilities also include follow up on implementation of recommendations made by inquest judges under The Fatality Inquiries Act.
Conditions of Employment:
- Must be legally entitled to work in Canada
- A valid driver’s license, access to a vehicle and the ability to travel within Manitoba
- Willingness to work on a flexible schedule, including working outside standard office hours, when needed/required.
- Satisfactory Criminal Record Check, Child Abuse and Adult Abuse Registry Checks.
- Relevant post-secondary degree (such as public or business administration, law, social sciences or a relevant specialized discipline) and/or a combination of education and relevant experience (such as policy analysis, research, program development/administration, investigations, or evaluation and audit).
- Extensive research and/or investigation skills including, but not limited to, conducting literature or legal reviews, conducting interviews and compiling evidence.
- Advanced experience interpreting and applying legislation and policy.
- Solid understanding of the Principles of Natural Justice and procedural fairness and the ability to demonstrate the applicability of the principles to programs, services and governance.
- Exceptional analytical, problem solving, conflict resolution and facilitation skills.
- Experience effectively communicating and preparing communications/briefing material and comprehensive reports and proposing recommendations on matters which are sensitive and frequently complex in nature.
- Experience in managing competing positions and interests with diplomacy and tact while remaining unbiased.
- Strong interpersonal skills including the ability to build and maintain positive working relationships with a wide variety of people, groups and organizations.
- Strong organizational skills including the ability to work independently while managing a workload with competing priorities, expectations and deadlines.
- Demonstrate integrity, ethical and accountable behavior, and sound judgement that would align with the mandate, policies and procedures of Manitoba Ombudsman.
- Demonstrated experience working within the public sector.
- Demonstrated experience in developing and delivering presentations to stakeholders and the public.
- Experience working with First Nations, Metis, municipal governments and the not-for-profit sector.
- Solid understanding of the role and function of the Office of the Ombudsman.
The Ombudsman delegates powers of investigation under The Ombudsman Act and The Public Interest Disclosure (Whistleblower Protection) Act (PIDA) to Investigators. Under the direction of the PIDA Manager, PIDA Investigators assess and investigate allegations of significant and serious matters in or relating to the public service and complaints of reprisal from those who make disclosures of wrongdoing. The PIDA Investigator is responsible to conduct threshold of wrongdoing assessments, direct the investigation, analyze and integrate relevant evidence obtained in the investigation, prepare comprehensive reports, determine if wrongdoing occurred, and recommend corrective action for the Ombudsman’s consideration. The PIDA Investigator is responsible for following up on implementation of recommendations made by the Ombudsman. The PIDA Investigator is responsible for representing Manitoba Ombudsman and providing expert advice related to the PIDA including review of public body procedures and making recommendations. The PIDA Investigator must maintain a thorough knowledge of government legislation, regulations, policies, standards and procedures and a working knowledge of government organization and administrative procedures, including labour law. The investigator works with minimal supervision and requires the capacity to work effectively with others and actively and efficiently meet time constraints.
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Manitoba Legislative Assembly
Human Resource Services
Winnipeg MB , R3C 3R6
Competitive Process: The competition will include in addition to a board interview(s), a comprehensive written assessment. The successful candidate will be subject to a six (6) month probationary period.
Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.
Please be advised that job competitions may be grieved and appealed. Should a selection grievance be filed, information from the competition file will be provided to the grievor’s representative or the grievor, if unrepresented. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.
We thank all who apply and advise that only those selected for further consideration will be contacted.