inbound customer service representative – contact centre – Assistance Services Group a SYKES company – Winnipeg, MB

Secondary (high) school graduation certificate

7 months to less than 1 year

  • MS Windows
  • MS Word
  • Internet
  • Database software
  • MS Outlook
  • Private sector
  • Address customers’ complaints or concerns
  • Access and process information
  • Maintain records and statistics
  • Answer inquiries and provide information to customers
  • Receive and log complaints
  • Bondable
  • Criminal record check
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Hand-eye co-ordination
  • Salesforce
  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Organized
  • Punctuality

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