Dispatcher – Prairie International Container & Dray Service Inc. – Winnipeg, MB

We are looking “Immediately” for an experienced candidate to work within our Operations Department as a Dispatcher on a Temporary basis for the moment, however this position could possibly lead to a fulltime role.

The successful candidate will be responsible for ensuring driver/fleet/equipment utilization, communicating with drivers/customers, and monitoring inbound/outbound freight needs.

* Create and load plan multiple individual trips for drivers daily

* Communicate individual trip instructions/requirements to drivers within the fleet

* Provide guidance, support, and direction to drivers when required.

* Verify accuracy of trip information submitted daily.

* Daily communications with customers involving customer care relations.

* Daily data entry

* Assist team in resolving urgent and non-urgent issues and prioritize accordingly.

* Communicate equipment maintenance issues to Operations.

* Communicate individual trip instructions/requirements to drivers within the fleet

* Provide guidance, support, and direction to drivers when required and verify accuracy of trip information submitted daily

* Track and trace shipments and report findings to customers as required.

* Prior experience in a trucking operations environment an asset.

* Excellent planning and organizing, problem assessment and problem solving skills

* Customer Care experience required

* Data entry and billing experience required

* Knowledge of Canadian geography

* Ability to work with limited supervision, work independently and at times off site were required

* Work collaboratively in a team environment

* Attention to detail and accuracy required

* Experience with MS Office specifically in Excel and Outlook

* Excellent multi-tasking & time-management skills

* Positive attitude

* Excellent verbal & written communication skills

* Knowledge of TMW would be considered an asset

* ELD Knowledge would be considered an asset.

We offer a competitive salary and group benefits. Candidates interested in this exciting opportunity should apply by email, including your cover letter, resume and salary expectations to: Human Resources

Only those candidates selected will be contacted for any further interview process.

Job Types: Full-time, Temporary, Contract

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

COVID-19 considerations:
COVID-19 considerations: Masks are required within our facility. All Province of Manitoba social distancing practices are in place.

Experience:

  • transportation: 1 year (Preferred)

Job Duties:

  • Dispatch personnel according to written schedules and work orders, or as required by emergency situations
  • Maintain contact with drivers throughout their shifts and address any routing issues they might have
  • Monitor road conditions, construction zones, and accidents in order to revise routes as needed
  • Update customers on the status of their deliveries including any delays that occur
  • Maintain vehicle operator work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately
  • Other duties as requested

Work remotely:

  • Temporarily due to COVID-19

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