IT Desktop Support, Winnipeg, Manitoba – Axiom Technologies – Winnipeg, MB

IT Desktop Support

Axiom Technologies is an Australia based entity with the history of providing Managed IT solutions to medium to large scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organizations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Job Requirements

Desired Experience:

  • Computer OS/Peripherals troubleshooting
  • Handling Different PC Operating Systems ( Windows 7/8 and 10)
  • Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
  • Printer support
  • Good knowledge of MS Office tools installation & troubleshooting
  • Superior customer service and people skills
  • Field experience supporting a variety of technologies and services
  • Ability to juggle time and resources to meet or exceed expectations

Personal Attributes:

  • Strong analytical and problem-solving capabilities
  • Well organized and extremely detail-oriented
  • Passionate about delivering quality no matter what you are doing
  • Can work both independently and in a collaborative team-oriented environment
  • A self-starter, motivated to push the limits and think outside of the box
  • Fondness for solutions that are simple, elegant, and effective
  • Ability to work with and maintain confidential information

IT Skills and Qualifications

In-depth knowledge of:

  • Windows OS (Windows 7 & 10)
  • Microsoft Office & Office 365 applications
  • PC/Laptop hardware
  • PC/Laptop peripherals, including printers
  • Mobile devices

Basic knowledge of:

  • Active Directory
  • Exchange
  • Apple OS

At least two of the following:

  • PC\Laptop OEM Maintenance Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in desktop area
  • Microsoft Office Specialist (MOS) certification

English Language Ability

  • Speaking – Excellent
  • Writing – Excellent
  • Reading – Good

Experience in a similar role

  • 0 – 2 Years

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.ca@axiomtechnologies.com

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