Account Manager – GoodLocal – Winnipeg, MB

Account Manager

Winnipeg, MB

About GoodLocal:

GoodLocal allows you to stay home, stay safe, buy essentials AND support local- all on one platform! GoodLocal is a startup company that makes it easy for local buyers and sellers to reach each other, because we believe that a thriving community of growers, makers and merchants is the heartbeat of any great city.

We are an online multi-vendor platform with hundreds of local vendors and thousands of local products.

GoodLocal is seeking a customer service oriented Account Manager with a background in sales to join our growing team. GoodLocal has an exciting and fast paced working environment and this is not a typical 9-5 position. We are looking for candidates with strong work ethic and willingness to jump in and hit the ground running.

If you are a candidate that embodies the values of teamwork, integrity, and passion; and enjoy delivering outstanding customer service, while expanding the growth of a company; this could be the next move in your professional career.

The Role:

  • Responding to vendor inquiries and concerns in a timely manner, applying advanced problem solving skills to resolve concerns, and challenges.
  • Building strong relationships with vendors at multiple levels within the account.
  • Creating sales leads through cold-calling and networking.
  • Creating and maintaining a strong sales pipeline to drive revenue.
  • Identifying new markets and business opportunities, conducting research as part of the pre-call planning process to identify key decision makers & influencers.
  • Effectively utilizing tools such as HubSpot, email, and excel to maintain accurate and up to date records of vendor files.

You and Your Experience:

  • 5+ years’ experience in sales and account management.
  • Experience with utilizing CRM systems – HubSpot would be considered an asset.
  • Highly developed communication skills, oral and written – bilingual would be considered an asset.
  • Proficient with Microsoft Word/Excel – must have your own computer.
  • Superior organizational skills with ability to multi-task prioritize and manage time effectively.
  • Strong collaboration skills and ability to work well on a team.
  • Ability to execute with passion and excellence.

Expected start date: 2020-12-16

Job Type: Full-time

Salary: From $25,000.00 per year

Benefits:

  • Flexible schedule
  • On-site parking
  • Work from home

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekends

Experience:

  • management: 1 year (Preferred)

Job Duties:

  • Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained

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