Client Services Assistant

Client Services Assistant

The Crisis and Trauma Resource Institute Inc. ( requires an additional person to work in our client services department. This person will begin working on January 6, 2020 (there is room to be flexible on start date). We are located on Sherbrook St. in Winnipeg.

Hours: This position is full-time (37.5 hrs)

Key Duties • Assisting in the processing and filing of registration and workshop information • Working with our technology including database, website registration, and web-based courses • Responding to client inquiries on the phone • Organizing training venues

Qualifications • Enjoys speaking with people on the phone • Strong computer/technology skills and aptitude to learn new programs quickly • Personable and friendly, fun and grounded • Excellent written skills • Can accept feedback and make changes • Exceptional contributor to team environment • Self-motivated and able to work independently • Ability to handle and prioritize multiple tasks • Strong time and organizational management skills • Pays attention to detail

Wage/Benefits • $33,000 – $37,000 starting salary, depending on qualifications and experience • 4 weeks of paid vacation/personal days • Extended benefits after 3 months of employment

To Apply Please send the following in one attachment: resume, cover letter, 3 work/school related references and a response to the following questions:

1. What do you do to contribute to a healthy, vibrant work culture? 2. Please describe your understanding of the work CTRI does, and how the position of Client Services Coordinator helps in fulfilling this mandate?

Send To Wendy Loewen at

Closing and Interviews Applications will be accepted until Monday, November 25, 2019 at 9:00 AM. Successful applicants will be contacted by video conference between November 26 – 29, 2019 for a brief interview. In-person interviews will be during the week of December 9, 2019.

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